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How do I call without entering a PIN?

Our service can be accessed from any phone number without entering the PIN by registering your own numbers for our free Pinless Dialing service.

Do you offer speed dial?

Yes, we offer a Speed Dial service for up to 5 phone numbers. Add the desired phone numbers in your account and you will be able to call your family and friends just by entering one digit.

How do I contact Customer Support?

Please visit our contact page for our email address and phone number.

Will you share my personal information with 3rd parties?

No. Atalk values your privacy and will not share your personal information with any third party.

How can I modify my personal information?

Login to your account with username and password. Once logged in you will have the option to change all your customer information. Click on My Information, edit your details and click Save.

How do I change my password?

You can change the password on the customer information page in your account. Login to your account, click on My Information, change your password and click save. Click on “Forgot password” in the upper right hand corner of our website and enter the username for your account on the next page. Password will be sent to the email address we have on file. If you cannot remember your username, please contact us.

How do I pay?

Atalk accepts credit card payments using Visa, Mastercard and PayPal.

Where can I see a list with all the rates?

Click on Rates in the navigation bar. You will see the lowest rate for each individual country.

What is a Toll Free access number?

A toll free access number is a special telephone number.

What is a Local access number?

A local access number is a regular phone number that you can call in order to get access to our network.

How do I call an international number?

In order to make international calls you have to add credit to your account and dial one of our access numbers. Then enter the destination number in one of these formats: From USA and Canada: Dial 011 + Country Code + Phone Number.

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